Cancellation Fee Notice
Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations with less than 12 hours of notice are subject to a cancellation fee of $25 or forfeit of promotional voucher.
Clients who miss their appointments without giving any prior notification will be charged for half of the value of the service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.
Additionally, many times our staff will be functioning in an "on call" status and can have traveled to the spa specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.
When you schedule your appointment with us, you are agreeing to these policies.
All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a late cancellation or no show. Upon checkout, guests may choose their method of payment.
Prices and Services
Prices and services are subject to change without notice. We will do our best to keep our clients up to date on any changes that may occur but encourage all clients to inquire about pricing and available services when booking your appointment.
Return and Refund Policy
We are unable to process any returns or reimburse any payment transaction on any spa treatments or series that are purchased. We will, however, exchange them for other products or spa credit of equal value.
It is our mission to provide you with the highest quality of skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 5 days of purchase, provided a receipt is presented. Unfortunately, we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products or spa services available.
18351 Beach Blvd., Suite L
Huntington Beach, CA 92648
Located Within Beach Pointe Offices